Refund Policy

BacklinkPlace does not give money back once a plan has been paid. The exceptions are few and are spelled out below. You can see exactly how a placement works on our demo page before buying, and you can stop future billing on your own at any time.

What a plan pays for

A BacklinkPlace plan is a monthly subscription, billed in advance in US dollars. For each billing month it reserves the number of editorial placements in your plan on the portals we own, together with the editorial work, publication and live-link reporting described on the pricing page. The calendar slots, writers and editors are committed to your account the moment the month begins. The fee therefore pays for that month of capacity, and it is owed whether you submit every target URL straight away, late, or not at all.

By subscribing you ask us to start work on your account immediately. Any statutory right of withdrawal or cooling-off period that might otherwise apply ends once we have begun, at your request.

The three cases we do refund

We return money only when one of these applies, only when our records support it, and never beyond the charge in question.

1. A duplicate charge. Our billing took the same month twice because of a fault on our side.
2. A proven unauthorised payment. Your card was used without your permission, you report it within 14 days of the charge, and the account and payment records confirm it. Saying so is not sufficient on its own. We may ask you to confirm you have reported the misuse to your card issuer.
3. A complete outage. A confirmed fault of ours made the service entirely unusable for a continuous period, you told us while it was happening, and we could not resolve it. Delays, a single late placement, partial problems, and issues with your own site, browser or network do not qualify.

Any refund we approve is the limit of our liability for that matter, is capped at what you paid for the affected month, and goes back to the original card only. Approving one refund does not entitle you to another.

Everything else is final

The following never lead to a full or partial refund:

• Changing your mind, pausing your SEO budget, or no longer needing links.
• Not sending target URLs or anchor text in time, or leaving placements unused in a paid month.
• Rankings, traffic or conversions after a link goes live. We never promise positions in search results, and those depend on far more than one placement.
• Editorial changes to your anchor, topic or wording that we make so an article fits a portal and reads naturally, as our Terms allow.
• An order we decline because it breaks our editorial or quality rules.
• How a search engine indexes, ranks or values a page we publish.
• A renewal that was charged, including one that succeeded after earlier attempts failed.
• Thinking the plan was a one-time purchase. Plans renew every month until cancelled, as the pricing page, checkout, confirmation email and your account all state.
• Forgetting to cancel before the renewal date, or cancelling just after it.
• Choosing the wrong plan or a plan with more placements than you needed.
• The remaining days of a month after you cancel. There is no pro-rating.
• Use of your account by a colleague, client or anyone else you gave access to.

How to ask

Write to [email protected] from the email address on your account, within 14 days of the charge, and include the date and amount. Messages from other addresses or sent after 14 days are not considered. Requests are reviewed in the order they arrive. We do not commit to a response time and do not reopen a declined request.

Cancelling and renewals

Your plan renews automatically at the end of each billing period, monthly or yearly depending on the period you chose. Cancelling stops all renewals after the current period, takes effect the moment you do it, and needs no message to us. You keep your placements and reporting until the end of the period already paid. Cancelling is not a refund request.

When a new month starts, its capacity is reserved for you and its fee is due. If your bank declines the charge, the amount stays due and our payment operator retries it over the following days. Those retries concern the same unpaid month and are not extra charges. Cancelling after a month has started ends the months that follow, not the one already under way, and a renewal collected after retries is not refundable. To avoid a renewal, cancel before the date shown in your account.

Our records

Creating an account means you accept our Terms of Service, this policy included, and our Privacy Policy. Checkout shows the plan, price, monthly billing and automatic renewal before you pay, and the same details appear in your confirmation email and your account.

For every subscription we keep the purchase time, the plan and price at checkout, your acceptance of the terms, the emails we sent, renewal notices, and an activity log for the account (sign-ins, orders, target URLs submitted, placements published and reports viewed) with the technical details stored next to each entry. Our payment operator holds its own transaction record, including the card's country of issue, where the payment was made from and the outcome of bank authentication such as 3D Secure. Unauthorised-payment claims are checked against all of this.

Chargebacks

Please contact us before disputing a charge with your bank. A chargeback raised without contacting us first breaches our Terms. If one is raised, we provide the records above to your bank or card issuer and close the account permanently.

Earlier purchases

Plans bought before October 14, 2026 remain under the terms in force on the date of purchase.